Legal
Privacy Policy
How MijiSap handles information across student accounts, campus orders, vendor services and deliveries.
Last updated: 14 September 2026
Introduction
MijiSap connects students with food vendors serving their school communities. This policy explains the information we collect and how we use it when you access our website, accounts and ordering services.
Information we collect
Students and customers
Account details such as your name, school, student information, email address and phone number, together with your orders, transactions and delivery information.
Vendors and riders
Identity, business or rider details, contact information, operational information and settlement details required to provide the service.
Information collected automatically
Basic device, browser, IP address, cookie and platform-usage information generated when you use MijiSap.
How we use information
- To create, verify and manage accounts.
- To process orders, payments, pickups and campus deliveries.
- To connect students with the vendor or rider responsible for an order.
- To send essential account, transaction and order updates.
- To improve platform reliability, safety and user experience.
How information is shared
We share only the information reasonably required to provide MijiSap services. This may include sharing relevant order details with:
- Food vendors fulfilling your order.
- Riders completing a campus delivery.
- Payment and other service providers supporting platform operations.
- Schools or authorised institutions where verification or platform administration requires it.
MijiSap does not sell personal information.
Data protection and retention
We use reasonable administrative and technical safeguards to protect information. We retain information only for as long as it is needed to provide the service, meet operational requirements, resolve disputes or satisfy applicable obligations.
Your choices
- You may review or update available account information through your profile settings.
- You may opt out of non-essential marketing communications.
- You may contact us to request access, correction or deletion of your personal information, subject to applicable requirements.
Cookies
MijiSap may use cookies and similar technologies to maintain sessions, remember preferences, understand platform usage and improve performance. You can manage cookies through your browser settings, although disabling essential cookies may affect the service.
Children’s privacy
Where a user is below the age permitted to manage an account independently, appropriate permission from a parent, guardian, school or other authorised party may be required.
Changes to this policy
We may update this policy as MijiSap develops. When changes are material, we may provide notice through the website, platform or the contact information associated with your account.
Privacy questions
Contact MijiSap
If you have a question or request concerning your personal information, contact our team by email.
support@mijisap.com